Mad Squad Varanasi

Prakash Regmi 11 months ago

The social atmosphere was incredible, fostering an environment where making new friends was effortless. The communal areas were thoughtfully designed, providing ample opportunities for interaction and creating a sense of community. The staff was friendly and accommodating, always ready to assist with any request. And Host Abhinav was best in entertaining and helping me. The hostel's ambiance was vibrant and inviting, with clean and comfortable dormitory rooms ensuring a restful stay. If you're looking for a hostel that offers an unforgettable experience,It will be the perfect choice for its friendly vibe, great facilities, and opportunities to connect with fellow travelers.

ritu yadav 15 months ago

Very unsafe place. I made the booking in advance and payment was also done. As soon as i reached after 18 hours of travel, i was denied the room saying the specific room is blocked and not available. The staff was very rude. The room was not ready even by 2:30 for checkin time of 1:00 pm. The staff said wait till we get maintenance of the room done. Which included light repair and several other things taking few hours. After arguments they provided us another room which was super dirty, full of spiders and no basic facilities given. Asked for extra charges for everything including towel, locker, toiletries. Not even a bucket was provided. Horrifying thing was that multiple unknown people entered our room in the middle of the night as the room couldn’t be locked. They were hotel staff and not any guests. Couldn’t sleep for whole night as it felt very unsafe. Don’t book this property. Very pathetic condition rooms and washrooms. No cleaning done.

Rahul Mishra 14 months ago

I am extremely disappointed with my recent experience at your establishment. My booking for a dorm room was denied upon arrival and the staff demanded payment for the room. Later, I was informed that my booking was cancelled and I would not receive a refund. After contacting MMT support, I was informed that I would receive a partial refund, but there has been no update on the matter.

As a result, I had to spend a day in the common area without sleeping for almost 2 days, as I was unable to check in. I eventually checked out a day early due to the unacceptable conditions. This was the worst hotel experience I have ever had.

I urge anyone considering booking at your hotel to read this review and be aware of the negative experiences that can occur. The hotel's positive feedback is self-posted and does not reflect the true nature of the property. Moreover, the place is filled with smokers and there were matches and cigarettes all over the place, making the environment uncomfortable and unpleasant.

Overall, my experience was extremely disappointing and I do not recommend this hotel to anyone. I hope that this feedback will encourage you to make the necessary improvements to ensure that future guests do not have similar negative experiences.