Hotel Pemasonam

Anjan Mitra 11 months ago

Room quality was average. Spacious but there were bugs and spider webs in the room. Service was problematic. They were failing to deliver on basics like we ordered for hot water (drinking) which they delivered after 1 hour when requested. Ordered milk at 5pm in the evening for kids (which we bought from outside as it was not available with them, they just had to heat it up), they never delivered. Asked to clean the bathroom on the 2nd day of stay which they denied. Food and water was the biggest concern. Drinking water that they provided was reddish and their evening snacks, Dinner, Breakfast although not bad in taste made us all sick (vomiting and bad stomach) after eating. Even the other touring parties felt sick after having their food (we overheard their conversation in the dining room). They probably cook their food in that reddish water. Only positive was the Kanchenjunga view from balcony which probably you can only experience from room 303 (top floor balcony).

Samir Kundu 11 months ago

The manager is worst. He charged for foods for a 3yrs old kid. The hotel rooms,bathroom are visibly lacking proper maintenance. Were not able to give us a single towel during my 3days stay. Only good part is the foods are good and staffs are co-operative. Not recommended.

gautam mutsuddi 13 months ago

Nice location @ pelling..., hospitality....room services....polite behaviour of the staff...may stay for experience..#explorergautam#Incredible India ????????