Systematix Media I Salt Lake City Centre - Apple Authorised Service Provider

Pritam Sarkar 12 months ago

Great experience with them! I had display issues (top right corner was automatically lifted and dust accumulated under the touch panel) with my iPad 9th Gen, under warranty. They were very courteous, looked upon the problem very carefully, did all the necessary steps, they told to submit the device. After, 5 working days, they told it's an unique case and my device would be replaced with a new one. I had to wait 2 days more, got my new device on the 8th day. Overall, I am very satisfied with their service! Much Recommended.

A. Varun 9 months ago

Absolutely terrible service! I own a 2020 M1 model that I had been using for only 1.7 months when it suddenly turned off one day.

Frustrated, I decided to take my device to an Apple Care center and ended up paying 3000, including tax, for diagnostics. To my dismay, they gave me an outrageous repair quote of 60 thousand for 1.5 lac device, claiming issues with the logic board and touch bar.

Naturally, I couldn't accept such an unreasonable offer, so I sought help from a local Mac repair shop. They managed to fix my device within just one day for a mere 10k.

This experience with Apple's service was incredibly disappointing and made no sense at all.

Literally Apple authorised service are running their business by looting money by apple device users.

Irony I am living this review with the same mac.

T R 14 months ago

They deserve 0 star. This is what they have done to my phone. Went for battery replacement request, came back with this. Please dont go there, they have unskilled technicians, unprofessional employees, only the security guard was doing his job properly. They had the audacity to put the blame on us, they should be fired!! The way they tried to cover their fault, i was furious. They think customer will only write bad review and that is it, we are stupid, right??