Polo Floatel - Kolkata is a hotel and delivery service located in Kolkata, West Bengal. The average rating of this place is 4.40 out of 5 stars based on 72 reviews. The street address of this place is Kolkata Jetty, 9/10, Strand Rd, B.B.D. Bagh, Kolkata, West Bengal 700001, India. It is about 0.57 kilometers away from the Benoy Badal railway station.
Ajanta Roy 13 months ago
Looks good
Great location and ambience
Uniforms need to be given a serious thought.. It might associate with the Navy Culture but a touch of elegance and a better colour option would make guests happier right from the time you enter..
Food is OK.. Not that exotic.
Service needs to be looked into very seriously. Training the restaurant personnel on a lot of areas will attract Corporates, Tourists and Guests more and will enhance the footfall beyond one's imagination!
Feedback given to one of the officials.
It's a landmark and a heritage in Kolkata.
Keep up to it...❤️
vineela vadlamani 15 months ago
I was really amazed by the hospitality of the staff.
I would like to give a 5 star rating for the overall ambience and everything.
They are " Always at your
service".Very friendly and at your service.Excellent decor and food taste was amazing.
There are enough place to chill.
Don't miss the buffet breakfast.
Would like to visit again & again.
Varun Shetty 12 months ago
Couldn't be better situated. You get view of the Bridge and old Cal on one side and the SBI building on the other. Quite a unique experience for me. Entering the property you first cross a twin track which is operational! Then you arrive at the reception which is on land then you are taken across the bridge on to the anchored barge which is your hotel. Please note the structure does move and bob with the currents and tied, if you suffer from motion sickness you will have a difficult time. The lobby and stairway were beautiful and well maintained. So were the restaurant and the top deck and bar. The rooms we stayed in were not up to standard. The carpets the fittings the drapes shoot age and are dirty. The baths were in a bad condition and need renovations.
Will be happy to revisit when the rooms are refreshed hopefully!