Lotus Inn

Imrana Khatun 22 months ago

Near to Darjeeling Mail. No extra hotel service( no personal car service for the tour).

Ayan Bhattacharya 16 months ago

They are very unprofessional. Never ever book in advance directly. They took half the money in advance and then when we went there after 2 weeks on the booked day they said they don't have rooms. Come tomorrow they will have 1 room ready instead of two. They even refused to pay back and said to stay for two days . Such unrealistic logic.

Very rude and unprofessional.

Sourav chakraborty 16 months ago

We booked view rooms for this hotel before a month, and when we reached they said that view rooms are not available we have to take non view rooms, but they took advance 50 percent money from us for view rooms, we paid the advance before a month, even after asking for the bill receipt they didn't sent it, after reaching there they asked us to stay for a night and then search for a different hotel the next day, this was unprofessional and we all had to search for another hotel even after booking the hotel in advance after reaching there, please go for other hotels if you are planning to visit Darjeeling, the owner should learn some professionalism about how to communicate properly with customers, please never book in advance from Lotus Inn if you also do not want to face similar problem, there are many hotels in Darjeeling