Hotel Ozas Grand

satyam s. 14 months ago

At a prime location opposite the bhu trauma centre, other services are average. The most downside of this hotel is front desk staff. The woman at the reception in particular is very ill behaved and rude. The management must understand that the outlook of a place depends on the behaviour of reception staff. Many people won't return again including me coz of same. Look into the matter please.

Jagdish 15 months ago

every thing was good. one point i would like to bring to your notice that we had booked three rooms (with breakfast) for two days. our train got delayed due to bad weather, so we had to extend one room booking for one day. other two rooms were checked out in time. whereas the third room was checked out at approx 5pm. hotel charged rs 4,000/- for extended period, which was too expensive in comparison to our previous booking. no breakfast was provided/compensated during the extended period. on enquiry, reply of the receptionist was not satisfactory.

kumar subra 10 months ago

I m from Singapore I stay there for 4 days, the hotel is clean and nice but the lift service at the hotel is bad, the lift is not working from 9am till evening almost everyday.