Surabhi Grand Restaurant and Banquet Hall

Kiranmai Palla 14 months ago

Worst experience. Yesterday we had naming ceremony event, we wanted some beautiful flower decoration for whom we contacted Mr.Swamy who was the decoration event manager in Surabhi. We’ve event that starts at 10.30am but decoration ended at 10.45-11am. When asked for, he said the reason they received material yesterday night in the late hours. We’ve asked for ring decoration and they’ve just dropped a ring shaped thermocol/foam and sticker flowers to it and it was so bad. All those rings were in white colour with dirty marks on it. Rings were 12 in number in original pic but they’ve dropped only 8. Rings were open and not covered with anything. Cradle was good because we asked for regular wooden cradle (for which he charged) and not the one in the photo he sent. Decoration was so ugly and we had no time to do anything. everyone passed comments. And for that dirty decoration they charged 20000/- which was not worth a penny. As we’ve already paid 10000/- as advance, we could do nothing for that amount. We lost money for worst decoration which was the worst one that spoiled our event. I’ve attached original pic which he has sent us and the one which we got finally. we can pay extra charge and go for other decoration event managers.
Hall and food was very good which made our day atleast.

Deva Ganesh 13 months ago

Best Restaurant in the area... Banquets are also maintained well... we had done 3 functions in these Banquets. Food taste is good. Service also good. Dont know about the recent times.

aishwarya adla 13 months ago

We ordered prawns biryani. It was below average, not cooked properly and not fresh at all.
The service was the worst. The waiter was very mean from the start and was rude when we didn't give him a tip.