OYO Flagship 29230 Ik London Residency

Arrogant Sovereign 48 months ago

Old infrastructure and everything is old and defected in this hotel. We had to change the room twice as a didn't work properly. The ac vents are gone long ago. A blowers didn't work. There are cockroach running around the bed and sometimes on the bed at night. Most of the people went that area for treatment and considering that the hotel is really unhygienic. The TV didn't work properly as well and it had a issue with the speaker. Overall the experience is really bad and it's not worth the money.

Navin Jadhav 60 months ago

Now, this new hotel OYO 29230 Ik London Residency was pathetic in terms of below things:

1. The rooms were too DULL without any proper lighting.

2. The AC's were so old that there was no cooling in the rooms. (Please see the attached photo)

3. The curtains were dirty and unwashed from a long time (Please see the attached photo)

4. There were open AC sockets in the room with open wires which were very dangerous. (Please see the attached photo)

5. The cupboards were broken, there were no mats in front of washroom or the main door.

6. Although we were informed that there would be King size beds in the room, all the 3 rooms had twin beds which made us uncomfortable to sleep and had back aches in the morning. (Please see the attached photo)

7. The rooms were stinking because of pest control and there were cockroaches around the tables/bed and in washrooms. This was disgusting to see cockroaches while you are having dinner at the table.

8. The floors were too sticky and if you step outside the bathroom, the floor got more slippery.

9. The washroom had another parallel washroom and the windows were wide open to accommodate the exhaust Fan because of which the other person from bathroom could take a look inside our bathroom. This was really unacceptable.

10. The breakfast served was pathetic in terms of taste. I understand that the options can be less, but the quality of the food was just worst because of which we skipped the breakfast on 1 day.

11. For 1 room, in-spite of handing over the keys and requesting at the reception to clean up the room, the rooms were NOT cleaned when we returned in the evening. This was again a big letdown.

Asutosh Chattopadhyay 48 months ago

No it is not a good hotel at all.
First this is not 3 star hotel. It mightly be falsely claimed by some hotel staff.
Hotel is quite expensive if you can not get a deal and come directly at last moment. Here is my review after pending 5 nights with family in 3X deluxe room.
Good points:
1) Very close (2min walk) to AIG Somajiguda hospital. So it is ideal for patients.
2) Location is very good. It is close to Irrum Manzil metro and market area. Very nicely connected to downtown area.

Bad points:
1) Reception is not helpful. You ask any service, they are indifferent.
2) The service has drastically fallen after Oyo took over. It was good in the past. This is the average perception of patients who regularly visit AIG. I talked to many staying here.
3) All room lights do not glow because they were not replaced after lifespan. Fans when operated at slow speed create terrible sound.
4) Cleaning is pathetic. You have to run behind to catch hold and they would try to escape.
5) Bathroom is hardly maintained. Window has big opening allowing wind to enter.
6) Room intercom does not work even after replacement. Replacement came after 3 follow ups.
7) morning breakfast is ok. It is buffet. Fruit juice is third grade, dilute with sugar solution. You can't get egg or any fruit. Milk for cornflakes is too dilute. Most people miss breakfast due to test in hospital and hotel does not allow breakfast at room or beyond 10 am. There is notice that no breakfast strictly after 10 am. Again breakfast is not ready before 8:15 am though officially it starts at 8 AM or so. When I complained to the person in dining area, he asked to complain to whosoever I want.
8) Most of the time dinner is exhausted by 9 pm. But vicinity has many eateries.
9) On arrival my luggage was not delivered in my room after 30 minutes from reception. I took my own luggage. Reception is casual.
10) If you need last minute extension of stay, it is terrible. Be prepared that rent could be as high as double. I paid 2900/ per night for delux room for 3 heads while extending but it was 1400/ per night for 3 originally. There is just no option but to pay.
11) Be prepared to conquer mosquito problems. Hotel will not do anything. After calls and escalations they spread some liquid but that was of no help. I bought goodknight to manage rest of nights.