Kesari Tours Pvt Ltd - Hyderabad

Venkatramani Kannan 13 months ago

I was in touch with one Ms Shwetha, Ms Bhagyashri, Mr Shekhar Joshi etc and repeatedly expressed my interest to join Untouched NorthEast Tour departing 15052023. I was ready to pay and called them several times and no response. Everytime they will tell they will get back to me very soon but they were not confirming booking and finally I had to resort to this Social media post to get Kesari's attention. And my phone calls to their Call centre number also nobody will answer. And later somebody will call and tell me they will get back to me. When a ready customer waiting to pay money and join immediately what ails them to make a booking and see it through I am not able to understand. Very pathetic. But Kesari's ground level Tour Managers are extremely good. But office people really horrible to deal with them.

yash p 60 months ago

No proper response from the staff about tour packages.need to reform the staff there.

RAJAGOPAL T 19 months ago

Office is closed. One lady on WFH attends calls. As we enjoyed their trips earlier from Mumbai, we wanted to avail their international group tour again. Now, it appears work is being done on line only for Hyderabad visitors. So we shifted to other reputed travel agency for the trip this month. Worst thing is that they have not updated this in their website. If we are willing to join from Mumbai, I feel Kesari is still the Best as they are the only one who provide 3 meals per day in Indian restaurants all over the world tours. Since I am disappointed that it is not available from Hyderabad, this low rating. Other wise, if you're from Mumbai, it will be 5.