Hamleys

Minaxi Maniyar 23 months ago

You won't have to rush or look anywhere else when in hamleys. Variety of toys be it fun educational science you'll find everything here.
They also have clothing sections with schools accessories like bags bottles pouches etc.
V well maintained and courteous staff, all if feel it's very expensive many can't even afford to buy from here.
Rest it's a must visit shop if looking for your kids..
This store is located inside infinity mall Malad West link road

saquib nevrekar 23 months ago

Reviewed 22 March 2015

Hamleys is located on the third floor of Infinit Mill. The store exterior is neat and clean. The front of the store is well maintained. The window display theme was very inviting.

The window display has toys from
a) Lego
b) Gyro
c) Mickey and Minnie
d) Hamleys Top 10

The display was very attractive. I entered the store at 1:10 PM. I was visiting the store with my three year old daughter. The store interiors was looking excellent, the most inviting interiors of toy store I am ever seen. My daughter was very excited seeing the store and started exploring various toys on display. There were very few customers on the floor.

Male restroom was visited. The same was found to be well stocked, neat and clean. The colour was piling off from the main door of male restroom as well as from female restroom.

Post that I visited the Customer Service Desk. I asked about the return policy to which staff replied the same can be done within 15 days. He was speaking cheerfully and was looking into my eyes. I requested for the gift pack which they did cheerfully for me. I was pleased and delighted with my experience at Customer Service Desk. They thanked me for my visit.

Overall I enjoyed my visit. The store is one of the finest I had ever visited. The interior and exterior of store is great and well maintained. There are lots of options available. The customer service can be looked into; there is a scope of improvement in the same. The products purchased were of excellent quality. I and my daughter enjoyed the options available and would return the store based on availability of so many toys/ games under the same roof.

Sanket Kadam 13 months ago

Wide range of toys are available.
Some toys are expensive compare to online toys.
Sales team is very helpful and supported to take correct decision.