Hotel Royal Star

रमाकांत सिंह जोधावत 12 months ago

Air conditioner not working, food services bad

Sahil Fatmi 48 months ago

Value for money at the price offered. Couldn't have asked for more at 440 per night. Located at heart of city with easy approach. Old hotel with little renovation done. Rooms was luckily not damp nor with bad odour. Although missed Oyo claim of Spot On as the sheets, pillow & covers had lot of spots. Bathroom was tiny and old fashioned. But still at its price more than value for money.

RAJESH BABHU 48 months ago

Well, well: OYO authorised this hotel?! (Lodge) to operate else I wouldn't have chosen this property. A cute and cosy but rundown place like every non rated accommodation facility. Was made to wait at the reception (on arrival at 18 hrs) 6 hours after the actual check in time @ 12 noon. Firstly, the counter staff was totally confused with my booking. Had he not shown me his tablet PCs screen, I would have been denied accommodation despite my confirmed and reconfirmed (by OYO) reservation. The Reception staff did not want to look at my booking screenshot at all. Puzzling though They shuttled between 3 floors for about 30 minutes before settling me into a 1st floor room at last. The towel in the room was TORN in the middle and it took another 15 minutes to replace it. No soaps and shampoos were available and after asking for them only a soap was provided. Not even couple of hanging hooks in the bed room. TV was only displaying a single channel. Remotes were nonresponsive. The intercom was working but the person answered as ROOM SERVICE when actually I dialled for RECEPTION. Though the call was well handled good for my Enquiry. Good pressure of clean & cold water (the only relief overall) for a nice shower. I just didn't risk ordering from the in house kitchen for food (except for a tea alone). Just another lodge but tagged under OYO! :(