CITY MASKAN HOTEL

Dr. Praveen Thappily 10 months ago

I had an extremely disappointing experience at this establishment and I strongly discourage others from considering it. Firstly, locating the place proved to be a major challenge as there was no local assistance available to provide guidance. Despite reaching out to them for help, I received no response to my messages or requests.

The lack of assistance persisted upon my arrival at the hotel. There was no elevator, and there were no staff members available to assist with carrying my luggage. I was simply handed the key and left to navigate to my room on my own.

To exacerbate matters, the staff displayed an extreme inflexibility regarding the check-out time. They adamantly refused to accommodate even a one-hour extension and compelled me to book another day at a significantly inflated price. Adding insult to injury, during check-out, they attempted to charge me extra for unnecessary items.

As if the aforementioned issues weren't enough, I was astounded to discover that the hotel does not provide a physical copy of the invoice. The invoice is only provided after vacating the room, and it reflects a lower amount than what they demand for payment.

Shibin J 11 months ago

Close to technopark. Never noticed such a place in that area. Rooms are big and well maintained. Some old smells still exists. Room servicr and breakfast are good. They serve it on time at room. Parking is limited. No lift to top floors. You need to climb up all the staircase.

Jasjit Mundae 14 months ago

Not recommended property. The place isn't friendly for heavy packers, no lift to move your luggage. There aren't any hotels nearby to eat. The property is located on a very narrow road. It was a surprise to us despite paying for water bottle we weren't given water