Boban Residency

Ibin Joe 15 months ago

I recently booked multiple rooms at this hotel for my wedding guests, but unfortunately, they did not reserve all the rooms as promised. The customer service was very poor, and they gave different excuses for not fulfilling their commitments. The owner was unwilling to apologize for their mistake. The hotel is also overpriced, and they charged me for an extra day for checking out just one hour late after the first day.

When I brought up the bad Google reviews they already had, the staff brushed it off and claimed that they don't care about negative reviews, insisting that they were all incorrect. However, based on my personal experience, their poor customer service and reliability align with the negative reviews. I urge others to take the reviews into consideration before booking at this hotel.

Overall, I do not recommend this hotel due to their poor customer service, overpricing, and unreliability.

Dr.Chinchu C 15 months ago

We had a very horrible experience with this hotel 2 days back. We booked 9 rooms 3-4 months before itself, that time they offerd all the facilities but wen we reached they havent even provided cots in some rooms and moreover rooms were very small like only 2 person can stay. And the worst part was they have taken the whole money before we enter the room so that we couldn't check the room facility. They havent provided the space which they offered for putting 'Pongala ' at last moment, and somehow by God's grace we could put the pongala in the next hotel vicinity. So please dont book this hotel at any cost as they are not interested for customer's satisfaction rather than they compete for their personel grudge between manager and the workers.

Abhinand T 15 months ago

The service is too low and manager is too annoying at boban residency , price is cheep for people. , but they r taking double rate of MRP for water and soda
The room and floor gives a peculiar smell of animals