Urban Kitchen is a restaurant and fast food restaurant located in Ranchi, Jharkhand. The average rating of this place is 3.40 out of 5 stars based on 19 reviews. The street address of this place is opp. Jharkhand Hospital, Kantatoli, Chowk, Ranchi, Jharkhand 834001, India. It is about 2.26 kilometers away from the Namkom railway station.
Rema Das 13 months ago
Extremely pathetic treatment with the customers. Had ordered from Zomato and got stale food.The food was smelly and was pathetic. I called the restaurant, they put me on hold for a long time and then disconnected. When complained in Zomato they called up saying bring the food back we'll see if it's really stale ( which I did, just to let them know it was really stale) then they outright denied that it was stale and then started fighting. Let aside apologies they did not even bother to be courteous. Extremely unprofessional and unethical behaviour.
Harish Agarwal 23 months ago
The biryani was pathetic and the staff too.
On calling and complaining the resturant, the staff just replied " don't order from next time" and disconnected the call.
On calling again they did not receive the call.
This is so unprofessional. Please do not order.
In addition to above staff was complaining that they get paid too less so does that mean that consumers should compromise on that?
On asking the name, the call was disconnected and they did not pick up again.
Not sure how the rating is 3.9
Should be 1
Please order at your risk
Bhutaani bhagat 47 months ago
Being one of the oldest customer here I can assure you the quality of food in this price range is great. The kitchen staffs and counter staffs are always welcoming and pleasing.