Subway Sayajigunj

jaydeep davda 14 months ago

Every time I want to have sub, I go to Subway. Here at this place, they have a delicious sub. I ordered the paneer tikka sub and was very delicious. Also the staff was good and polite.

Yuti 13 months ago

I am writing to express my deep disappointment and frustration regarding a recent experience I had at one of your franchise locations. As a loyal customer of Subway, I have always enjoyed the variety and quality of your sandwiches. However, on this occasion, I feel compelled to bring to your attention an incident that left me feeling scammed and dissatisfied.

On the afternoon of June 3rd, 2023, I visited the Subway branch located at Sayajigunj, Vadodara with my friends. We were excited to try your highly advertised "Loaded Nachos" and had been looking forward to a delightful dining experience. Unfortunately, our visit turned into a disheartening and dismaying affair.

Upon ordering the Loaded Nachos, we were shocked by the lack of toppings on our order. The nachos were hardly "loaded" as advertised but instead appeared bare and unappetizing. To our utter dismay, we found only a few measly pieces of olives and jalapenos scattered across the entire plate, along with a minimal amount of cheese.

We immediately brought this matter to the attention of the staff on duty, who appeared disinterested and dismissive of our concerns. They offered no explanation for the scarcity of toppings and seemed reluctant to address the issue or offer any form of compensation. Such indifference toward customers is not only disrespectful but also reflects poorly on your brand's commitment to customer satisfaction.

As regular patrons of Subway, we have come to expect a certain level of quality and service. It is disheartening to see that these expectations were not met during our recent visit. The false advertising of "Loaded Nachos" is not only misleading but also borders on deceptive practices.

I am writing this complaint review with the hope that you will take immediate action to rectify this situation and prevent similar occurrences in the future. I kindly request the following steps be taken to address this issue:

Provide an explanation for the lack of toppings on the "Loaded Nachos" we ordered, as well as an assurance that this was an isolated incident.
Reimburse the cost of our meal or issue a suitable compensation in the form of a voucher or gift card for future visits.
Ensure that your franchise location and its staff are properly trained to provide high-quality service and address customer complaints promptly and professionally.
I believe that Subway has the potential to rectify this situation and restore our faith in your brand. However, failure to address this matter adequately will undoubtedly result in the loss of our patronage and the negative word-of-mouth that accompanies it.

I look forward to hearing from you promptly regarding the steps you will take to resolve this matter. Your immediate attention to this issue will be greatly appreciated.

Kampan Dalal 12 months ago

The secluded spot. Hara bhara kebab sub was good.