VIP BAGS LOUNGE COMPANY SHOWROOM

Jainikkumar Patel 11 months ago

Extremely Dissatisfied with Repair Service

I recently had my Carlton backpack repaired at VIP Bag Company, and I am extremely disappointed with the quality of the repair work. Despite their reputation as a premium bag manufacturer, the repair was substandard.

The zipper does not work smoothly, making it difficult to open and close the backpack. This issue was not a result of mishandling on my part but rather a result of poor service at their VIP World store in 4D Square Mall, Ahmedabad.

I reached out to the company with my complaint, providing them with a screenshot of the service record clearly showing the subpar repair work. However, I have yet to receive a satisfactory resolution.

As a customer, I expected VIP Bag Company to take immediate action and replace my backpack with a new one. I hope they address this issue promptly and uphold their commitment to quality and customer satisfaction.

Overall, my experience with VIP Bag Company's repair service has been highly unsatisfactory, and I would caution others considering their services.

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PRIYANSHU PRITAM JHA 9 months ago

Very good service i have got from this VIP lounge. Even store keeper Mr Altaf took response in a great way. I'm much impressed from his responsible service. Thanks

VIKRAM CHARAN 13 months ago

Very good products and satff behivour excellent