Hotel New Park, Solicitors Road, Jorhat

Stuti Bhuyan 14 months ago

Starting with a positive note, the staff is very polite, hence that one star. But the hotel is very poorly managed. Starting with the first room that we were allotted, the tap in the bathroom does not work (only the geyser outlet works, so we have only piping hot water to take a shower) and the water keeps on leaking so we had to keep a bucket under it. When asked for toothpaste, we were told that they only provide soap (no other toiletries), the rest we must carry. No kettle to warm water. We requested to change our room as we were unable to take a shower. Now here is where the nightmare starts. We came back to the room to find a cockroach on top of the bed. Calling the room service they came and sprayed HIT all over the room. So the second day we did take a shower but slept with the entire room reeking of HIT and the fear of a cockroach sleeping with us. Unfortunately changing hotels wasn't an option, so we had to stay for the night. Next morning we come to the dining area for our "Complimentary breakfast" with just 3 items to choose from (cornflakes, paratha and Poha). When asked for bread butter or mere eggs, they said we must pay for everything else (we did speak to the manager and later they did provide us). While we were having our breakfast, we met a few more dead cockroaches under our table.
For the first time I stayed at a hotel in Jorhat, and I am truly disappointed!!

DIPANKAR SARMA 12 months ago

One of the 3rd class hotel in Assam i ever stayed. You will get nothing other delayed response.

Asit Das 18 months ago

Not justified the price they charge. They are very unprofessional. During my stay TV was not in working condition, AC remote was not working, intercom was not working. They don't give one litre complementary water bottle.
Only good thing was food quality and quantity.... excellent.