Thomas Cook

Tapabrata Dam 23 months ago

Location was misleading. In phone they said one address which is in fact the correct one but in Google map location was completely different. Now coming to the main reason of visiting this place that is currency conversion. Service process will look very normal but customer must bargain for proper deal. The rate they show on their website is completely different form what they actually offer on that day. Plus there are different charge and tax. Paperwork is even unnecessarily complicated. Why they need the whole details of someone's trip. Visa and ticket should be sufficient to authorize relevant amount of foreign exchange banknote. Forex cards and international debit cards are way better than this process and some amount of cash should be exchanged in airport. That should solve the purpose.

Angshool mukherjee 19 months ago

Mr. Ashok told me that he will mail me an itinerary for Vietnam when I visited around a month back. I am still waiting for his response. Highly unprofessional behaviour from an employee of such a reputed organization. He didn't even seem to be much interested in listening to my requirements. Flying Squirrel guys responded overnight.

Saumik Samanta 12 months ago

Nice and helpful officials, very easy to exchange currencies.