Pizza Hut

Riya Chakraborty 12 months ago

Food was good like other Pizza Hut outlets. Service was fast but ac was not working properly so felt hot inside. Washroom was not clean, flush was not working. Nice place to hangout.

Nitish Yadav 19 months ago

I rarely give 1 star to a place. Here are the reasons for IT. THE LOW RATING SPEAKS FOR ITSELF.
Pizza hut is known to be a little expensive but better than Dominos. It has great service and quality options BUT this newly opened Liluah outlet is a dark spot on the name of Pizza hut.

I've dined at pizza hut few times in outlets of Kolkata so I can say that this outlet does a lot of compromise in quality and service. They think people of this locality are fools and they won't know the diffrence.

In this outlet, I've dined, and had takeaways multiple times. Most of the time, they lack toppings, bread options are totally unavailable, cold drinks are also unavailable many times.

When I ordered on the app for takeaway, they didn't call me to let me know that my order was ready. I reached there at the designated time and found my pizza sitting cold for 20 mins. Another time I reached to collect my order, I found that my pizza was given away to some zomato guy ???? They made me sit there for another 30 mins to start cooking again. Only time waste.

Now during another delivery, I ordered San Francisco style crust pizzas, when I got my pizza I found it to be the basic pizza. When I contacted them, they told me they don't have all those varieties yet.
If you order non veg mania/flavour fun budget pizzas, you'll only find ingredient kanjoosi. I found only 3 tiny chunks of chicken in 4 slices. 1 in each and the 4th slice only had onions.

Once I saw a staff spill cold drink on another customer, he didn't even apologize just went on ahead gave her another coke and started wiping their table while they were eating on the table ????.
My question is if this outlet is not ready to serve yet, please shut it down , get the preparations done, train your staff then open it. Right now you're just promoting a bad brand name for Pizza hut.

Bishal Kumar DEE 11 20 months ago

Almost ok but service is not up to the mark. Quality and hygiene are good but the time and budget they consume is more then the average limit. Good space and clean environment. Best place to hang out with family and friends.