Capital O 23795 Hotel Ganpati Palace

Rahul Kumar 14 months ago

One of the worst experience with hotel as of now.
There were blood marks on bed sheet and hairs on pillow.
Post reporting it took them about 3 hours to replace them. And later person at desk said the marks were not there earlier. After slight argument he accepted his mistake and got the bed sheet replaced.
Please choose only if there is nothing else left as behaviour of staff is very very important.
There were mosquitos also and I had to pay extra to get this problem of mosquitos resolved just to get some sleep.

Manas Gupta 17 months ago

The rooms which they are showing here are of deluxe or something and we ordered the room through oyo by seeing them only. But when we reached there they mentioned like at the price which we paid something around 750 only that room is available whereas in the oyo app too, rooms that were shown at this price was way bigger and clean than in the room we stayed.

So, my experience in this hotel was worst and I don't know whether it's oyo's fault or hotel manager but this shouldn't have happened.

Mayank Kunwar 17 months ago

Worst experience ever, they were screaming at each other everytime, so don't expect a better sleep if you are on the ground floor. And room have TV but no channels and also wifi was not working when I went and I heard their manger said, " agar bedsheet thik thak dikh rahi hai to change kyu kar rahe ho", WTH seriously man?