Super OYO Flagship Shree Shree Guest House

Anilkumar Mukhopadhyay 13 months ago

Very bad experience. Initially the room bedsheets pillow covers were very dirty after several chasing and complaining to oyo they were somehow made right. All the furniture's and cushion are very dirty and unsafe to sit. Most of the amenities as being advertised are fake. For two guests room is too small not matching with the dimensions as described, one very old towel of smaller size given for two guests, only one very small piece of hand wash soap has been given , no bath soap or shampoo or shaving kit provided. Most of the time in day AC remained off, because there was no power as they told, i.e there is no power back up. There is no elevator, no tea maker/ coffee maker. There is no mini fridge/ any fridge in the entire hotel, for which insulin of my wife's daily requirement could not be stored in proper temp. No complimentary breakfast or tea. Location is so odd that there is no good restaurant for dining or lunch even the local auto driver could not locate the address of this hotel. As per my opinion OYO is showing blind eye to advertise it a flagship hotel with classic room. Thus we are befooled and in awkward position after booking the hotel.
There should have provision for cancellation of booking, if the hotel/ room does not match the standard as advertised.

Devendra panchal 12 months ago

Don't book any oyo flagship hotel in Banaras, your money is no worth comparing to websites photos

Subhadeep Dasgupta 16 months ago

They charge extra money saying that booking amount is insufficient. Location is not good and it is overpriced according to location. You need to walk for 20 mins. To reach BHU gate. Atleast 8-10 minutes to reach the main road to get any accessibility. Don't go there if it's not your last resort. They use oyo to sue customers to their hotel and then charge extra money. Cause their location is like that.