HHI Varanasi

Pallavi Srivastava 15 months ago

The quality of the rooms are very poor and not up to the level of even 3 star hotels. We were literally shocked to see the rooms. We specifically asked for non smoking rooms but the room had smoke smell. The staff agreed that the rooms are not non-smoking. We paid 60k for two executive rooms for 4 people for 4 nights and we were charged additional 7k at checkout which came as a surprise. The laundry service is more expensive than 5 star hotels we stayed. We had baby clothes and few adult clothes but were charged for adult rate. The staff is very rude. We read reviews which said staff is rude but thought that we might have a different experience. However it was the worst one. No one is accommodating. The quality of room as very poor and toilets were worst. Pictures on their website is very very deceptive. I’ll add few pics to show the condition of the rooms currently.
They have a new GM now so hopefully the condition of the hotel might get better. Fingers are crossed ????. Anyways if you looking to stay in Benares prefer staying in cantonment area. There are reasonable hotels with better rooms and rates there.

Balaji Doraiswami 11 months ago

The reason that I have given 4 stars is because it is an old property. The room, amenities, bath fittings all advertise their age. Otherwise it was comfortable. The food in the restaurant was good be it breakfast or dinner menu. The choice is varied and can serve different people with different food needs. I could see the hotel is patronised by many guests from abroad and the hotel tried to offer their choice of food as well. The restaurant size is small and you have wait for a while to get a seat during peak hours. Overall I would say the value for the money is not justified considering the huge tariff for HHI

Tribhuwan kumar 11 months ago

came here to escape the intensity of downtown Varanasi and to be located closely to the historical site of Sarnath and airport. I couldn’t have been more happy with my decision. The hotel is very well maintained up to European standards. The service was excellent and the food amazing with plenty or choice. Best Thali I had throughout my travels