THE GOLDEN GATE RESIDENCY

Anubhav Tripathi 48 months ago

It’s an average hotel. The rooms are good spacious, seems like newly constructed, feels paint smell, the bathroom is also spacious.
The price of the room are a bit costly as per current room facilities.
One suggestion if you search The Golden Gate Residency then you will find correct location in the map but by mistake if you mention Golden stay then you will lost in the interior of the colony.
The staff is good & calm, cooperative.

Sivapriya Suresh 36 months ago

Cleanliness excellent. Bedsheets And washroom cleaning Not done daily.no provision for bed Tea at the room.workers get up at 8am.it takes More than anything hour for the food to come.they did Not refund my cancellation money.100 % charges no cancellation allowed.hospitality very good.but guests were Not very comfortable. Needs to provide basic services.

Prem Prakash Rai 84 months ago

You think of worst what you can get in any hotel and you get worse than that here. Food not good. No lift in the hotel. Its not hotel actually, its a villa converted to guest house. Pics shown on makemytrip are from imagination. Hotel manager tries to smile always but is of no help. No minibar in room. Even when I asked for cold water bottle, they said fridge is not working in summer. In which season it is meant to work? When i complaint about services, the desk manager said ,"I know sir we are nit good and that is why people choose other hotels." Its a pathetic hotel when once you are trapped you wont go in future. AC in the room are "Napoleon" brand. They were on for all the time but temperature never came below 25-26 degc. Changed room thinking that other room's ac would be working but the condition was same there as well. Since I had gone directly to the hotel for booking I had not many forums to complaint. I had discussed with booking manager earlier about food options and chosen one of the meals out of lunch and dinner in my plan. Then at the time of checkout the desk manager again started to fight that that meal included things as per their choice and since i had order food by my choice I will have to pay the whole food bill. Its totally an accommodation of quality not better than a dharmshala in noida. And plz note that the hotel review on top is by desk manager himself.