Dasaprakash

Aaqib Raza Khan 12 months ago

Big disappointment. Service and ambience were hugely lacking. Food is okay, nothing extraordinary.

I had heard much of this place from friends (probably visited other outlets of this chain), and I had seen some positive reviews about this place so I decided to gift a dinner to my parents on their anniversary at this place. What a big mistake it turned out to be.

Even after reserving our tables in advance, there was no proper place for us to sit. One man was serving food, seating guests, and taking orders. One man. Then a second person joined them later. All the staff were in casual clothes. No uniform.

There were 6 of us in the family. We were given a table under the stairs (with the edges of stairs dangerously out to hit anyone getting in or out — who adds a table there is what I'm still wondering).

Then we waited approximately 15-20 minutes on a practically empty restaurant for our order to be taken. And another 15-20 minutes for it to arrive.

If the wait wasn't enough to kill the appetite, the unclean plates and spoons sure did. There were water marks, spots, etc pointing to a very hasty job. In fact, when we sought a replacement, that too was not properly clean.

Plus one thing that particularly got me frustrated was the badly formatted menu card. The spacing was missing and it was a task to figure out the items (just look at the attached images).

All in all an avoidable place for the food is average at best, in a place where the ambience and the service badly lets you down.

Darpan Kaushik 12 months ago

Went there for family dinner. Worst experience. The name is there but the service has depleted too much. Faced following issues:
- we were informed that masala dosa and idli are out of stock
- food took 20-25 mins to come
- decor and ambience was very bad. Bulbs were missing and the place did not have fresh vibes
- Butter naan was having coal deposits on its back.
- Waiters picked up glass and plate even before the drink and food were finished

Life on the Fingertips 14 months ago

Good food, good staff
Both the dosas are very nice
The ragi rava Mysore masala dosa has unique flavour
The ghee roast masala dosa is super crisp
The place is family and kid friendly