FlowerAura - Flowers and Cake Delivery Same Day

pulkit chhaparia 13 months ago

Don't ever order from these fraudsters ! They will send damaged products, spoil ur day and then won't even refund.. bloody thieves ????????????

Ashwini Bagaddeo 12 months ago

Worst experience ever, these FlowerAura LDA Colony, Lucknow is pathetic. I started ordering on chat message around 9pm and we were still discussing the order but all of sudden this guy started telling me 'sorry you are late, we are closed and cannot take your order. I told him it is 9.30pm and you guys are open till 10pm but he kept saying shop is closed. They don't know how to treat customers, he didn't even allow me to finish my conversation and cut the call abruptly. No customer service at all, please don't order anything from this shop. If there would have been zero rating would have given the same. Even if they cannot service at least they would have spoken politely and discussed how they can help but guess they don't know how to serve customer.

Rashmi Srivastava 13 months ago

Team of Floweraura, an incident happened today that a cake I had ordered yesterday for your the occasion of Mother's Day, it had been delivered in the morning 9:15, as soon as I checked the cake it was broken and not the same cake which I had ordered. Suddenly I called to the delivery person and how it's broken he received the same cake which he has delivered I can't do anything you can complain if they cut my money 30rs no botheration for that thae I had registered a complain by sharing the picture of the delivered broken cake , I got the answer you will get the replacement of this cake as per the the time slot oof 6am to 9 pm, I tried so many times in between the given slot then also did not received the replacement or any kind of response. As it was told it will be ASAP. Now you all have already spoiled my Mother's Day Celebration so Now I need refund for this ASAP . As I didn't bother for the cake design as it was changed as per my ordered cake design, only I asked for replacement as per your time slot then also you guys have no response. Now I want the refund as I have trusted alot on you all but the no response no action nothing. Now it's a request from your team that you all do the refund of 1599rs to me as it's too late as discussed you people have not fulfilled the need so Please do refund to me and I have lost the faith on you team, this is the last that's all .