Kesherwani Travels - Travel Agency in Gorakhpur| Tour Operator| Travel Agents in Gorakhpur| Bus Rental| Tour Operator Nepal

Pankaj Rai 19 months ago

WORST BUS SERVICE TO BOOK FOR IMPORTANT OCASSIONS.
My friend Abhay singh booked a bus for his engagement in patiala from Gorakhpur on 10/11/22 bearing vehicle No.UP53ET7731. The owner forced us to pay the entire sum in advance, even before the bus left Gorakhpur. Upon our return from patiala on 12/11/22 , we politely asked the bus driver to take the short route of eastern peripheral expressway and yamuna expressway to reach Gorakhpur but the bus driver declined and asked us to contact the owner.
When we contacted the owner he bluntly rejected our demands and used cuss words like 'behenc**d and ordered the driver to take Shamli- meerut- bareily- sitapur lucknow route to save toll tax , which meant that around 60 of us people had to go through terrible ,broken roads.After a while the roads were so bad on the route that , it was put under maintaince & the driver was forced to take the expressway route anyway which increased our travel time by around 6 hours , when an expressway option was clearly available from the very start.

This bus service already bas terrible reviews and it would baffle me that anyone would pick this bus service again. I am documenting this experience so that nobody has to go through this terrible ordeal again.

Neeraj Srivastava 24 months ago

Very poor service. they did not provide the exact bus on departure date which we discussed very poor maintained bus. they ask all money in advance . Worst part the behaviour of the owner, he talked in very rough tone like he is giving service free.
I heard the name so thought it will have good service. But I will never recommend to any of my friends and family .

rohit gaurav mishra 36 months ago

They are famour service providers but at the same time because of name and fame, they forgot the basics of communication. They have online portal and helpline number for the sake of keeping it, as they dont relay any information over the phone, instead they'll ask you to visit office. They might be good, but my experience was not a good one. All the best