Domino's Pizza

Gaurav Sharma 12 months ago

Ordered pizza and had these issues:
1. Got call from delivery agent and he asked to contact him on personal number and marked order as delivered.
2. Called him to track order and he mentioned he had anothet order to deliver but he will reach in time while he didn't.
3. He asked to pay the balance amount to his personal number and not company account.
4. Pizza box seal was opened and pizza was cold as ice.
5. Raised issue with customer care ad they informed store manager will contact me and that didnt happen.
6. Order was delivered in more than 40 mins.

vaydehi khandelwal 17 months ago

Yet another disastrous experience at Domino's. We went to the same location and ordere the same pizza which we order each time but all thanks to the inattentive staff who is so busy chatting that they don't really bother about your order. After returning we got another pizza which was uncooked and absolutely raw, they offered to re-bake it. Only if it was looked into. It was absolutely raw still. We asked for the manager and he too agreed to it. It's just surprising how over the years the quality seems to be falling and we really can't compare it to any domino's experience long back where one would literally love every bit of a nice crispy cheesy pizza. Where people heard you. It wasn't like a dhaba where people are shouting from the kitchen. We came back home disappointed and making decision of keeping Domino's as our last option in the future.

Traveller King 12 months ago

Here they use only one Owen for bake Veg as well as Non-veg pizza.
They also stored veg and Non-veg at same place.
There is different sections for veg and Non-veg Pizza.
When I asked them, then manager of store told that first we bake Veg and then Non-veg then only Veg pizza.
Shame on these guys who do such things they are playing with religion and emotions of people.
Such store must be closed and have punishment too.