Mezbaan Restaurant

Usman Qadir 12 months ago

Dear Mezbaan Restaurant Management,

I hope this message finds you well. I am writing to express my appreciation for the delicious chili chicken served at your esteemed establishment. Over the years, I have consistently enjoyed this particular dish, and it has become my go-to choice whenever I visit your restaurant.

However, I would like to bring to your attention a concern regarding the other menu items. While the chili chicken is exceptional, I have found that some of the other dishes I have tried are not up to the same standard. It would be greatly appreciated if you could work on improving the overall quality of your menu to match the excellence of your chili chicken.

Additionally, I would like to address the issue of the service charge (SC) being added to the bill. During my recent visit, I noticed an extra charge of Rs 154 labeled as SC. I understand that service charges are common in many establishments, but I find this amount to be unreasonably high and not acceptable. I kindly request that you reconsider this charge and bring it in line with industry standards.

Furthermore, I would like to mention that parking for cars has become a major issue at your restaurant. It is quite challenging to find suitable parking space, and this inconvenience detracts from the overall dining experience. I suggest exploring options to improve the parking facilities, such as acquiring additional space or providing valet parking services.

Please understand that my intention is not to criticize but rather to provide constructive feedback to help improve the dining experience at Mezbaan. I have always appreciated the quality of the chili chicken and the excellent service provided by your staff. However, addressing these concerns would enhance the overall dining experience for your loyal customers.

Thank you for your attention to this matter. I look forward to seeing positive changes in the future.

Thank you!

osama khan 16 months ago

Food was good, it is better to try veg instead of Non veg, however service was nice.

Shilpa Jaiswal 12 months ago

Average Food, Average Service, Dingy Ambience, Reasonable Pricing
Based on a local recommendation, I visited this place, but unfortunately, it turned out to be just average. The service also fell into the same category, and the ambience was quite dingy. On a positive note, the pricing was reasonable.