Palette - Hotel The Orient Taj

SteDubs 72 months ago

Came here with a couple of friends and booked 2 rooms, Oct 25. Both rooms were under maintained and dirty. The AC had an unpleasant, damp mildew smell. The beds were dusty and the pillows were old and gross. The property is very large, but seemed like it has seen better days. I wouldn't recommend this place considering we paid resort prices to stay here and the property was in very poor condition. The lobby was the best part of the property, it was very nice and well maintained. We had no issues with the service either.

Code Nemesis 72 months ago

Worst 5 star hotel.
Staff is humble though services are below average.

1) They didn't had toothbrush in the bathroom when i asked for it , it came after 30 min.

2) They don't have basic first aid kit in the hotel.

3) food was average.

The only thing good is the infrastructure but people who are running the place don't know what it takes to run a five star hotel.

Don't waste your money.

Parul Singh 96 months ago

I visited here for a conference meeting with my colleagues. Their interior was very beautiful. They provided us with all the facilities necessary for the event. The staff was very helpful and hardworking and especially the food they served was damn tasty. They even had dining space in the conference hall. Overall, I had a great experience!