Hotel Taj Villa-Agra

Mayuri Bhartia 17 months ago

It was a horrible experience. To start with, there were mosquitoes around. The room had no window or ventilation system. The towels and beds were stained. The internet and TV stopped working. They did not have anything for kids as far as food was concerned. The hot water was out on a cold winter day. The phones did not work so no way to contact reception.
Breakfast was limited and cold. No hygiene was maintained. There was nothing again for kids. The silverware were dirty so were the tea/coffee mugs with stains, the plates had stains. Not worth even a single penny
Couldn't eat at all.
Basic amenities were not there. Horrible experience. If there was something less than 1 star would have given that compared to the room rates.
Never staying here ever again and highly NOT recommended.

Jeremy James 16 months ago

Overall not a bad hotel, the staff is good, and the restaurant serves good food but it does have a few issues. The towels are very old and rough, the lobby and halls smell like an old fish tank, and there were bugs in the room. Like I said not bad but not great especially for the price.

Gowtham Mory 16 months ago

Hotel ambience is good but the service of management of hotel is extremely poor. even basic things like room cleaning, dental, bathroom kit and hot water should be asked for service. Further, total payment of the hotel shipped be paid before checkin itself. So even it is not possible to change the hotel.