Wow! Momo - Sarath City Mall WC (HYD022)

Saif 8 months ago

The sizzler is a must try. Immediately when I ordered it it drew attention from the whole food court. It was simply amazing and more of an experience rather than just a dish. It was also good enough for two people. The food did take about 15 minutes to be made, which is normal. Also nothing extraordinary is expected in terms of service since this is a food court. The meal also came with two drinks. Overall very pleased. This is the second mall I have tried Wow China at and it has not disappointed.

Hemant Sharma 7 months ago

The momos offered by this stall leave much to be desired. It appears that their lack of quality, taste and quantity might discourage customers from returning for more. Wow Momo has taken a unique approach in redefining the traditional momo, that it doesn’t even tastes like momos!!

For those who have experienced authentic momos in the North East, the opinion on Wow Momo's offerings tends to align similar to above rant.

Siddharth Sharma 8 months ago

I would like to bring to your knowledge this incident that occurred yesterday evening, i.e, 27th June2023 @ 19:59 hrs,
When we visited Sarath city Mall, Gachibowli – Miyapur road, Hyderabad and ordered VEGETARIAN food at WoW China
located at food court (lower ground).

We usually go to vegetarian restaurants but yesterday everyone was in favour of getting Chinese so we ordered Veg
fried rice, veg noodles, veg Manchurian and veg panner schezwan from wow China.

Upon eating the noodles we found some pieces in it but assumed it to be tofu and ate few bites, but still we were
uncomfortable as the taste was unfamiliar to us.
Being a PURE- VEGETARIAN we didn’t realised what’s wrong, so we
went to the store counter with a pieces of the same to inquired. It was shocking to know from the store manager the
piece which we took from the noodles were MEAT.

We got really furious as we are pure vegetarians and instead of veg noodles he served us chicken noodles. When we
asked him to call the food court manager or the owner of wow china at sarath city mall, as he was totally inattentive to
what we were saying and kept on taking his orders.

We kept running here and there for almost 45 minutes. It was then when we started raising the voice . The food court
manager, who by then had come up to us, and the head of the cleaning staff tried to convince us to calm down by just
saying sorry.
In between my younger daughter vomited twice and had loose motions.
How can someone offer non-vegetarian food to pure-vegetarian person without his knowledge.

Coming from pure vegetarian Brahmin family, this is against our religion.

Few things which were shocking and annoying

-Store Manager didn’t realised the magnitude of the issue of serving non-vegetarian food to Pure-vegetarian
people, and continued with his orders

-When I asked Store manager to call food court manager, he was not aware of Food court manager

-When I asked for Complaint book - Store manager was not having a complaint book and neither Food court
manager.

Left with no other choice, ultimately I have to call Police helpline and request them to intervene.

If restaurants /food chains cant differentiate between vegetarian and non-vegetarian food and respect peoples choice
they should stop selling vegetarian food where non-vegetarian food is also served.