The Travel Factory

Sharavan Kumar 16 months ago

Pathetic travel agency and very bad experience

we had a very bad experience with a travel agency (which justifies a poor rating) with my family.

#Highly not recommended.

But unfortunately I don't experience even single start services. In fact the ball was dropped completely. In the beginning the managers seems very excited and very informative and completely on board, however it seemed that we began to play a lot of phone/text tag. I understand running a business can get a little hectic but at the same time, the ability to communicate and stay in touch without me feeling like I have to keep calling you makes your business stand out. The managers informed me that he would be available for the entire trip but after booking the service he won't listen and care about you and your problems.

After the booking was confirmed this travel agency wouldn't respond to a single of your words... And if you're going to ask anything again he will ask extra money for that.

P Dileep 56 months ago

Once asked them to arrange multi currency outside their place. I got currency in no time. Good show TRAVEL FACTORY...they are experts in dealing party bookings... Absolutely satisfied with the service.

Srikanth R 15 months ago

I had booked a 9 day trip to Bali through Travel factory . Had a really wonderful experience. Loved the client handling and all the way they showed us the various options available. The whole booking was really smooth and even after we reached Bali we got continuese follow up calls asking if everything was good. The local guide was reely cool and cooperative, I really want to thank Travel factory team for the wonderful service. Would highly recommend Travel factory to everyone. ???? Looking forward to more booking with Travel factory the trip was fully customisable and Mr Srinivas was supportive in clearing all the queries. We got a premium package with all the luxuries. All documentation work was taken care by them. Got to stay at the best properties. Right from pickup and drop things were smooth and comfortable.. We felt safe and comfortable throughout the trip. Would highly recommend Tour planners in Travel factory are highly professional and they assures the quality of accommodation and travel by frequent site as well as hotel visits for the physical verification of routes and facilities. They will assist you to select the best suitable package according to our budget as well as time frame and various other factors. Ill personally suggest Travel factory for your vacations.Blindly you can go through them.