Pizza Hut

Mujeer Misbaah 21 months ago

Hello,

Worst experience ever.

Worst pizza I have ever had. No cheese inside. Fat, thick and hard bread.

There were 4 kids who operated inside the store. Very unprofessional behaviour by staff.

I have ordered through Pizza Hut app and provided the order id number of times to them but still they kept waiting and acted as if they are not aware of the order.

Finally after 45 mins I again went to them with the order id, they found my boxes inside a bag. The pizza by then went cool and of no use.

Very frustrated after waiting for so long. Atleast the staff could be better and professional.

Aur conditioning was not working properly and it was suffocating inside.

Simply the worst pizza hut ever experienced.

The positive point is that the tables were clean and maintained as soon as possible the customer has left.

I am very sorry to rate 1 star for this.

Thank you.

Shashank Penumatcha 9 months ago

Worst delivery experience. Always late or messes up the order.

It is updated in the app that order is dispatched but in reality it is still in kitchen.

They started outsourcing delivery to Dunzo and there is no integration with their app.

We don't get order tracking it always takes more than an hour to deliver within 2 KM

If they can't manage then why do they accept online orders?

To the store:

Please make you store offline so that my order would go to another Pizza Hut that might be capable of doing better job.

Please don't respond by saying you will do a better job next time. Just do us a favor by making your store offline!

Srikar Maddula 21 months ago

The staff is great and service was quick during lunch rush. But unfortunately the quality of Pizza Hut food itself has gone done significantly (not just this branch).
The toppings are meh, there's too much crust, flavourless cheese and overall it's just bland food.
If you're someone who likes Pizza Hut, you'll definitely be happy with the experience but if you're expecting amazing or even slightly above average pizzas, don't go to Pizza Hut.