Institute of Applied Cosmetology and Dermatology

sravana chikkam 12 months ago

I arrived promptly for my appointment but ended up waiting for 3 hours. The staff lacked proper communication about the delays. Despite booking an appointment in advance, it seemed like my time was not valued.

To make matters worse, the doctor I saw displayed an unacceptable level of rudeness. Not only did they fail to apologize for the extensive wait, but they also displayed a dismissive and condescending attitude , we got yelled to GET OUT of the premises as we asked that we should have been informed about the delays as we had other things scheduled for the day. She yelled saying each patient eats her brain for 2 hours. Their lack of empathy and willingness to listen to my concerns was deeply disappointing.

Based on my experience, I cannot recommend hospital to others. There are plenty of other healthcare providers that prioritize patient satisfaction and provide a more respectful and efficient service.

melima devi 12 months ago

There is no point in taking an appointment here. The wait time is around 3-4 hours even after you reach on time with a prior appointment. The doctor and staff are rude and do not feel bad for making you wait.

My genuine suggestion would be to not visit this clinic as the staff & doctor lack basic etiquettes. I have visited the doctor 6 times and the experience gets worse with each visit.
One more thing we noticed is the prescription has a standard template. Cosmetics and medicines are common for most of the patients. Three of my other friends with different concerns are consulting to the same doctor and we were all prescribed the same.
Trust me !! Hyderabad has better doctors.

Saaii Reddy 14 months ago

I Strongly prefer doctor Madhavi Latha garu for any type of skin related issues. Brilliant skills achieved in a young age. Prescribes only what is required for the treatment. Very sociable and strong minded woman. Waiting time could be more but when your turn comes you'll agree to me that it's worthy.