Heads Up For Tails Pet Store & Spa | Madhapur, Hyderabad

Kavya Pradeep 15 months ago

My boxer Sufi had the BEST experience here! The staff were so gentle and loving with him! He was so relaxed during the service, he looked like he'd fall asleep. We took Sufi for a full spa service and he came out smelling divine after and so clean! The attention to detail while cleaning was fabulous! They took time on each part, from his ears to his teeth and were very careful. When Sufi seemed like he didn't like the dryer, they immediately switched to a towel to make him comfortable. Will definitely be taking Sufi there for future spa sessions. The fact that they let us watch the whole session from a TV in an adjacent room was an added plus! Couldn't get the names of the 2 groomers who helped, but want to thank them a million for giving Sufi such a blissful experience! ????❤️
PS - The cute ribbons they tie after the service is such a sweet touch!

amrutha Jagadeep 14 months ago

Had a great experience here, we adopted our baby a couple of weeks back and he has severe stranger anxiety. The groomers had lot of patience and he was treated royally could see the process from outside , there are huge discounts online wish that was offered in stores too

Reyney 12 months ago

Our cat's nails were cut a little to close while grooming because of which the nails had turned red.

We had especially come to this outlet as they had good reviews and we let slide a few bad reviews on grooming hoping mistakes do happen. But the store needs to definitely get their staff upgraded for grooming skills as they are charging almost the double the price of other outlets.

A little more understanding is required towards pets other than dogs too...