bongfoOodie - Bengali Catering Service

Robert Basil 23 months ago

In Hyderabad, this is the best place to go for your Bengali catering. The pricing and quality are equally VFM. Even a non-bengali like me was happy with their quantity, quality and service for my son's birthday celebration and daughters marriage. My wife, who is a Bengali worked with them on the menu and they delivered the kind of service we were expecting in Hyderabad. Thank you team.

avirup sengupta 19 months ago

This guy named Rahul is absolutely unethical and irresponsible person. I have called him to get caterimv service for 60 people.. He sent a menu list. After that he neither re eived mu call, nor replied in whatsApp. This restaurant does not bother that a customer is depending upon him for his home ocassion.. Worst servoce.. Worst response

meghna neogi 23 months ago

I spoke to someone called Rahul to enquire if they could cater for a small get together of ten members at a two week advance notice. I was informed that they can and have catered for ten members.
I also requested for a sampling of the items that I required for the main day.
As discussed, Rahul was supposed to get back with the information in a day. The wait period of a day has now turned into 10 days.
Everytime I watsapp to remind him to call me, I am told that I will be receiving a call in the evening and that hasn't happened so far.
I also called to follow up to which I got a ' Will call you back later'. I still haven't received a call back.
While they may be very good and blah blah blah ..such bad response time, terrible etiquettes
, and lack of professionalism will not take them very far. If the sampling or the head count were not feasible, a simple - 'No ma'am, we will not be able to provide our services for your event or that we don't have sampling for small quantities', would have sufficed. But to keep a customer hanging for this long is inexcusable.
Rahul, I would like to call you out in this review and let you know that in the food industry, word of mouth plays a huge role and such obnoxious treatment of a potential customer cannot go unnoticed.