Bantia Furniture | Kukatpally Store

Sai 3nath 7 months ago

We had very bad experience. Please don't purchase anything from here. We purchased king size cot and mattress here. They sold very low quality and local brands here. We requested for a coir mattress. We are very unhappy with the mattress that we purchased as the quality was not good. The brand they mentioned is a sleep Kraft. It's a cheap quality foam, mattress is not even stitched properly I'm sure there is no coir in it. Attached image will show how foam is coming out within 2 weeks. Requested the store manager many times for exchange of the mattress. But they are reluctant and not even shared the customer care support number also. Please don't waste your time and don't buy anything from here.

S.N.S Raju 10 months ago

Prathyusha has given very good service and clearly explained each and every product with specifications. Thank you so much. Good shopping experience. Prices also very affordable.

Raviteja Kakarla 11 months ago

First thing these guys do to put 5 star rating once we purchase. That’s how these guys got this rating, I’m one of them.

About my problem: brought king size bed with mattress 1.5Month back which cost 80k all good till I pay amount, after that everything started they don’t respond, don’t lift calls and my sales person is Mahesh, I got frustrated calling him day by day to get my bed issue fixed, no response.

Do Not Trust these guys, they have 0 customer support. Not just Bantia, we always look for best customer support and these guys not even update on what next.

Management of Bantia should think of this before they loose customers due to such employees you have.

80k is big amount for me and I’m not at all satisfied with Bantia support.

Still issue persists and no one responds including Secunderabad main branch. We can’t go to store weekly to know when they fix it, please find attached pics where drawer is not going inside and it looks odd.

Below review I gave on day 1 as they asked us to keep the review with 5star.

Came here for king size bed, once place for all furniture’s. Ended my search in Bantia, finalised and booked the bed. Will update once I receive product. Thank you very much Prathusha for the support.