Chennai Iyengar's Bakery

Andrew Jebin 12 months ago

I feel compelled to share my recent experience with this bakery in order to warn others about the poor quality and utter disappointment I encountered. I purchased a cake from this bakery, hoping to celebrate a special occasion, but it turned into a complete disaster.

First and foremost, the cake I received was in a deplorable state. It was evident that the bakery had not taken any care in ensuring the freshness and quality of their products. The cake had an off-putting smell and a visibly spoiled appearance. The icing was melting and smeared, giving the impression that it had been left out for an extended period of time. It was clear that the bakery had not adhered to even the most basic hygiene and food safety standards.

When I attempted to taste the cake, I was met with an overwhelming disappointment. The texture was dry and crumbly, indicating that the cake had been sitting around for far too long. The flavor was equally unpleasant, with a sour and rancid taste that made it impossible to enjoy. It was evident that the cake had gone bad, and consuming it was simply out of the question.

To add insult to injury, the customer service at this bakery was shockingly unresponsive and unsympathetic. When I contacted them to express my concerns and disappointment, they were dismissive and unapologetic. They showed no willingness to address the issue or provide any form of compensation for the spoiled product they had sold me.

I strongly advise anyone considering ordering from this to think twice. The complete lack of quality control, the spoiled cake, and the appalling customer service make this bakery a place to avoid at all costs. There are plenty of other reputable bakeries in the area that take pride in their products and prioritize customer satisfaction. Spare yourself the frustration and find a better bakery to trust with your special occasions.
They are so casual STRONG NO NO....

Bala Ji 59 months ago

Good

B Srinivasan 71 months ago

Normal