Hotel Madurai Residency

Sriram Balasubramaniaan 11 months ago

We choose Madurai Residency for our stay recently as I have been there few years back and really liked the room and service. But the same has got deteriorated over the years. The rooms were clean and spacious. The food was not upto the mark. The last time I stayed, the food was really good and a major plus. But now it was not the same. Some items were not cooked properly and they were not hot. Also, their policies are not guest friendly. They neither allow food delivery services to deliver food to your room nor provide the same to the room through their housekeeping staffs. You have to go to the reception each time to pick the parcel. When we asked for empty plates to have the food, they denied the same, stating that plates would be provided only if the food is ordered from the hotel's restaurant. They indirectly force you to order food from their restaurant or make your stay difficult by these policies. Though they have good rooms at a great location, it might not be sufficient if their policies are not guest friendly and updated with time.

Kriya Sakthipriya 12 months ago

Rooms are compact, good for short stay. Sheets and linen were clean. Very closer to temple and main market place. Had bfast which is complementary. South Indian food very bland which worked out for kids. Quality of juice provided could be improved. Toilets were fairly clean. Room service was good.

Karthika Devi S 11 months ago

The rooms are of decent size, not big. The price is slightly on the higher end but for the quality of the rooms and the location - it's considerable. Very clean hotel and the housekeeping staff were also very hospitable. Location wise it's great and Breakfast spread was also good. Parking is also available in the hotel's basement.