Alps Residency

gyanaranjan samal 13 months ago

I, Gyanaranjan samal ,resident of odisha ,came to Krishnagiri along with my friends to attend to a wedding function on the 24th n 25th of May 2023...
We stayed at this Hotel Alps and found the best Hospitality rendered by your staff ,,right from the reception ( Mr.Ajju Alexander,,,,,,Housekeeping staff Ms.Prema,restaurant staff,,,,,,Security Mr.Krishnan)
As we have experience in touring ,,,both India n Abroad...we found the room 209.....very ambient, spacious, clean n Hygienic.
Food was tasty
Restaurant service for breakfast was very professional n good
Keep up the good work.

VYSAKH BABU 14 months ago

On 22nd Apr 2023 , one night stay with my whole family ( took two rooms)

Unfortunately the hotel ???? is not I was expected Condition.

At the night the ac is not getting cold and asked to reception to change my room and they did it , unfortunately the second room also same issue the ac is not getting cold. It was really bad experience.

The complimentary items such as tea and coffee, it’s really poor quality.

The breakfast ???? was having limited menu and the server is not well experienced to serve the food properly such as the table manners, not having / kept enough cutlery’s in the table, not serving time to time water & change the plates and all.

Hotel managers has to review below points.

1. The staff must be educated / trained to serve properly to handle the customer’s.

2. The breakfast counters nearby was basin having broken was base and seeing some dirty fungus.

3. The breakfast counters is really hot , still the ac is not working.

Positive feedback ????????

1 - having good parking ????️ spaces
2 - having electric car chargers facilities
3 - Limited dinners menus ( until 10 pm only )

Regards,
Vysakh

Rekha L. 13 months ago

I,L.Rekha Naidu ,resident owner at Hosur,,came to Krishnagiri along with my mother aged 92yrs,,to attend to a wedding function on the 24th n 25th of May 2023...
We stayed at this Hotel Alps and found the best Hospitality rendered by your staff ,,right from the reception ( Mr.Ajju Alexander,,,,,,Housekeeping staff Ms.Prema,restaurant staff,,,,,,Security Mr.Krishnan)
As we have experience in touring ,,,both India n Abroad...we found the room 209.....very ambient, spacious, clean n Hygienic.
Food was tasty
Restaurant service for breakfast was very professional n good
Keep up the good work.

We are sure to recommend Alps Hotel ,,to our friends n relatives,,
Many thanks ,,
God Bless you all
With Best Regards
L.Rekha Naidu
L.Rukmini Naidu (my mother)