Hotel Shiva Grand by maxistay

Seetha Raman 12 months ago

Great location. U can get an auto or cab near the railway station. Nearby one veg restaurant is available with good taste.

ELDOSE MATHEW 48 months ago

Bad experience. When u say any complaint to the hotel manager, he will simply reply that cannot be rectified, it will be like this only. When iam asking for free wi fi they simply replied wifi not working. In my rooms bathroom water was not available, I called the manager he told they can do nothing, it may be Valve problem. They have not even repaired the problem. Breakfast is just ok. When compare with other hotels the breakfast provided here is nothing. Overall service of the hotel is just below average. I will give 2/5.

Maanas Mohan 48 months ago

Booked 11 rooms for ourselves and a group of relatives.
Rooms looked comfortable and convincing with the photos and reviews. Had a conversation with the manager and paid an advance amount. So far good.
Myself and parents checked in the morning. Things turned out bad when other relatives started checking in. None of the rooms were cleaned. There were dusts everywhere. AC's were not working a bit. Bed sheets werent clean. Immediately called the manager and told him everything. He said that the dusts are a common thing as the hotel was located close to the road. He and the helper cleaned and dusted it using a cloth. Totally unacceptable.
Returned two of the rooms provided to us as the kids started sneezing because of the dusts.
We were given two new rooms but with the same condition as previously. Rubbed my hand and showed him the dusts on the tables. He immediately cleaned it in the next 10 mins.
Told him about the bedsheets, he changed it right in front of us. Why was it not changed before we checked in??
Told him about the AC being in a bad condition in all the rooms. His reply was - since it was sunny on the outside and the hotel windows faced the sun the rooms were heated up because of sunlight hitting directly into the room.

Dint speak a word after the above episode.
Though the above things happened the manager heeded to all our requests.
Rest of the amount was paid while checking out without asking any further questions.
Above all the rooms are priced on the higher side.
Note - they dont have triple bedrooms. All they have are double bedrooms with an extra bed. (We were informed about his before hand)
People who are looking for a neat and clean place shouldnt even consider this place.