OYO Elite Residency

Siddharth Kumar 9 months ago

Terrible experience overall... First he made a fuss about not checking us in as we arrived half hour early as though he invented checkin checkout schedules. Then after half hour, we were told no room is available!! Inspite of us having pre-booked.. we were then told to come back in the evening as he guaranteed room will be available then. In the meanwhile couples kept coming in and taking rooms for their 'happy hour' In the evening we get a message saying we are checked out(if u noticed above, we hadn't even checked in). Thankfully we had better sense not to rely on this and we made alternate arrangements after the initial fiasco......
Why are such places even legal?!

Mohan Prabhakar 9 months ago

Really bad experience. Owner did not allow us to check out the room half an hour before our check in time despite letting 3 others do it. Finally at check in time, he showed a non AC room that was smelly and had bad sheets. He said new rooms will be available in the night, but by that time he had checked us out without letting us know

Sujit Sinha 9 months ago

Absolutely rubbish. Worst service you can ever imagine. Initially we booked single room from OYO which said Rs 900, but when we reached, they said it's for Rs 1500 non-negotiable and asked us to cancel OYO booking and do manual booking.
Toilet flush wasn't working
We kept on asking for towel but it never arrived.
Sheets and blankets were not cleaned properly, we could see some stains on sheets.
Wifi also wasn't working.
Receptionist don't know how to talk to customers.
Corridors were dingy as well as smelly.
We couldn't even stay here for a day, left it early next morning.