Hotel Klassic Gold

Arshpreet Singh 23 months ago

Room was preety good
But staff was very rude.
Fiemrst of all tgey are not ready to accept id's on email or on what'sapp. We ask them that we will give our id in room bcz our id is in purse and purse inside the bag
But they said no you have to give your id now.
After that they said we want money now at 02.00 am. We ask that we will pay at checkout. Receptionist said that no we want money now. After that we give atm card they said we dont have pos machine.
We said tgat we will go to atm in morning for withdaraw. They said you have to go now.
After that we said show room to us.
They said first you make payment then we will show room.
After a long arguement he aggrees to show room.

And what we see in all rooms Blankets was dirty we asked to change that .
They said yes after you pay room rent we will change but after payment staff not aggree to listen anything.
There is no light in washroom
We said thrice to fix the problem
But they had not did anything
We call them for water bottle they didn't sent
But they added charge for that.
Reception is at basement and our room is at 3rd floor they didn't turned on lift we used stairs with our lugage.
Very rude behaviour of staff.
Rest decision is yours you want to go or not.

Nikhita Rawat 23 months ago

Worst hotel to visit.....not at all good service..... Smelly rooms.... Rats reside more than people here.... Rooms have rats.... Worst experience..... Hated staying here. Would not recommend it to anyone???????????????????????????? not even worth 1 star

vibhor gupta 23 months ago

Very poor service, food quality is wrost and staff behaviour is very bad and cleaning is also not good