Hotel Thikana Palace

Hanuman Dake 17 months ago

Very very poor Hotel.
Staff: Behavior of staff is very rude.They have kids for room service and bad manners boys as staff members.

Owner is very Rude and lier. He is taking extra charges while checkout.

Rooms: I have booked family room and the room size is really really small and with now windows for fresh air. You will found its difficult to get the fresh air.

Suggestions: Don't follow the fake good reviews blindly and there are better hotels and available. Don't take any Cab from this hotel staff for shopping purpose. They take you to the shop where they get a commission.

Prince Mishra 16 months ago

Very unprofessional staff behaviour, almost behaved like "Gunda" forcing you to pay extra money, avoid going to this hotel you will definitely end up losing money.
Stay not worth at all. I wish there is less than 1 star or negative option.

Reply-
With all due respect (owner) you were not there neither your staff agreed to connect us with you so you are Rude basically.

For you kind information we stayed for 32 hrs (whereas your manager charged for 48 hrs) even after agreeing at time of check in that we will not be charged for that and then misbehaved over call.

I'll still suggest anyone to definitely look for some other options where staff believes in customer support.

Yogesh 15 months ago

This manager of hotel are no good service is third class. Rate are very high as per rooms. We checked in 7 am morning and paid 2000 rs for room extra for early check in but manager forced us to check out on 8am saying that they will follow 24 hours policy food. quality was very bad we ordered allo parathas which were salts less. It takes 25 minutes to serve tea.