OYO 5812 Hotel Grand Xenia

Deepak 13 months ago

The property was good staff was excellent in behaviour expect the gate gaurd as I guess he don't know how to talk with guests. My room fridge was not working when I checked in but later the staff changed it. Pool was not that much clean and the showers of pool site were not working neither in females or in males changing room. At breakfast my watermelon juice had a small insect in it. Though I didn't mentioned it to the staff but yah it should be taken care. In lunch I ordered pizza nd it was delicious. Rest over all the experience was good.
It was great, the staff wished us and suggested us to visit the roof top nd we went to rooftop bar had a great time there.

Ashu Rathore 17 months ago

The hotel was good and the tariff was also fine. The only problem was that in some cases it looked like some facilities are unkept or not taken care of properly. In my second visit, the taps were actually throwing water which I feel would be known to the housekeeping but wouldn't have been forwarded. Rest I have no idea. Their front desk person *Rimaya* was too good, humble and prompt. He was actually one of the reasons for my second visit.
The breakfast was very good. But they made me irritated with their questions of checking out timings which was told to them but one call from reception, then the house keeping person, then another call from reception although I checked out at 11:00 and was supposed to do that as I had to travel ahead.
All in all a good experience and value for money.

Yash Bagaria 13 months ago

Hotel is good.
Staff needs to be more attentive and quick.
Rooms slightly needs modification especially bathroom.
Location is bit outside but has ample of space.
Food is over very expensive you end up paying food bill more then room charge.