Ozi gym & Spa - ph 9 ( premium )

Aayush Gautam 19 months ago

The best ❤️ OZI gym branch in mohali. The machines are super professional (cybex). Great staff and good trainers. The gym has 3 floors 1 for cardio sessions and another 2 for weight training. The packages are really amazing (1,3+1, and 12months)

Do visit and transform ????????????

Sukhpreet Bal 12 months ago

Title: Overall Great Gym Experience, but Membership Transfer Policy Needs Improvement

Rating: ⭐️⭐️⭐️⭐️

I have been a member of this gym for over a year now, and overall, my experience has been positive. The facility is well-maintained, the trainers are knowledgeable, and the range of equipment and classes is impressive. However, I believe there is one aspect that requires attention and improvement: the membership transfer policy.

One issue that stands out is the inability to transfer a membership to a family member. whose membership had expired For instance, if an individual's one-year plan expires and their family member wishes to take over the membership, it is currently not possible. This limitation can be frustrating for members who want to ensure their loved ones have access to the same fitness opportunities they enjoyed. The gym should consider revising this policy to accommodate such cases.

In situations where membership transfer is not feasible, I would suggest implementing a refund policy. If a member's plan expires and they are unable to transfer it to a family member, they should be entitled to a partial refund or credit towards a new membership. This would provide greater flexibility and fairness to loyal members who want to support their family's fitness journey.

Additionally, the cost associated with transferring a membership is quite high, currently priced at 4000. This fee seems excessive and could potentially discourage members from considering the option altogether. Reducing the transfer fee to a more reasonable amount would encourage members to explore transferring their memberships when necessary, without facing a significant financial burden.

Overall, the gym offers a fantastic fitness experience with its well-equipped facility, knowledgeable trainers, and diverse range of classes. However, the membership transfer policy should be reconsidered and improved to accommodate family transfers or, alternatively, provide a refund option in such cases. Additionally, the high cost associated with transferring memberships should be reviewed to make it more affordable for members. With these changes, this gym has the potential to become even more inclusive and member-friendly.

PREETINDER KAUR 13 months ago

Amazing experience at Ozi, Phase-9, Mohali. Trainers are exceptional, front desk staff is always helpful, the overall vibe is great. A special shout out to one of the best personal trainers Pooja! She knows how to push you to the limit in the best way possible. From fun workouts to outdoor activities to celebrating special days to comfortable environment.. Great people and great results!