OYO 13624 Kapoors Plaza Guest House

Dash Venkatesh 14 months ago

Unfortunately, my experience was far from satisfactory, and I feel it is important to bring these issues to your attention.

Firstly, upon arriving at the hotel, I found the check-in process to be incredibly slow and inefficient. The staff seemed disorganized and unprepared to handle the number of guests checking in at the same time.

Once I finally got to my room, I was immediately disappointed by the cleanliness of the space. The room was dusty, and the bathroom had a stale odor that was unpleasant. Additionally, the furnishings in the room were outdated and in need of repair.

Tilak Sovan Khatua 18 months ago

Worst booking experience ever.I don't recommend you to book this hotel. When I went for check-in they asked to pay extra 500 rupees and then only they can provide a room. I was totally harrassed and got no help from the hotel to find other hotels. The manager was not Frank at all talking rudely to customers. Don't recommend you to board this hotel.

rudra das 24 months ago

For time I downloaded OYO app n my booking experience is certainly not rosy… it’s worst n for all. “It’s full sir n we haven’t received any booking from OYO” my guest suffered unprecedented that night. Thanks to OYO I lost 1 day booking fee also…