SPOT ON 45004 Hotel Royal Orchid

Pradyot Chakraborty 48 months ago

Very bad customer service.. Booked hotel from OYO at a very low cost but when reached inside the hotel we found that our booking has been cancelled by the manager of that hotel because they were profiting less. They told us that we need to book from offline if we want a room, we refused and talk to oyo customer support but the customer team didn't help. We ended up paying 2400 for 2 rooms instead of 1250 for the same

m p 36 months ago

Place is good But the staffs are very bad
When I arrived there Behaviours of staffs was very bad very poor behaviour
The room which was booked online by me was not provided, the on duty staff provided another room which was not so comfortable for me, He then booked himself an another room and issued to me, the room's ac didn't working, bathroom was very dirty, Geyser was not working, the floor room was aslo dirty, when I complained for that, He said that it will done after some time, but no one came to clean the room, Totally very poor staff there

Sampayan Chakraborty 48 months ago

This is really a nice hotel in Dimapur Nagaland. The hotel is close to the railway station and this is a nice option for the Bengali people who want a homely welcome for them because the hotel is run by Bengali people..