Home Centre

Barry Raut 24 months ago

Had a terrible experience with Home Centre. I bought a chair from Homecentre, they delivered a defective chair. I have asked for replacement. I have called the customer care so many times but no response came. Once they came to replace the chair, that too was defective one leg was smaller than the others, it wasn't balancing. Its been over a month after delivery of the defective chair. I also went to the store to complain. They didn't give any efforts to that or find out the problem in their system. Home centre has all shiny items but after sale service is pathetic. The system is still not updated. Customer care helpline is even worse. And their standard answer for every query is, " we will get back to you soon". That soon never comes! So if you want to pay for a piece of furniture and never want it delivered or want a part delivery, then go ahead choose home centre!
To say Home Centre is such a big chain and provides class facilities, I was way let down with my first buy from them. They too provide fake products in the name of their brand and then let the customer suffer with it! Don't ever buy any product from Home Centre. Their products are of cheap quality especially their furniture. Absolutely ridiculous set of customer service and they don’t even bother to refund money on time. Their call centre executives are even worst. They keep you on hold and don’t transfer call. Never buy any furniture from them. If choice was available I would have rated them negative. Horrible experience all around.

Er. Siddhesh Godse 13 months ago

Home Centre is a very lavish furniture store where you will find the latest designs from all over the world. They have elite ideas to decorate your home fabulously. The quality of each and every product is very good. The store has managed quite elegantly especially with light effects. Though their prices are on the higher one, one must visit before buying from anywhere else.

Dipali Thakur 22 months ago

We had purchased almost all the furniture for our new house from home centre in the year 2019. Out of which the modular kitchen was worth rs 200000 and all of a sudden one day my whole crokery unit fell down along with all the crokery it was such a huge loss for us after we contacted for the replacement or refixing the unit they asked us to pay a high amount of 10000.
Now that we want to sale off the sofa purchased from home centre we are not able to even get rid of it in scrap. Such bad products.. very upset ????