Domino's Pizza

Azhar Shaikh 10 months ago

Worst service ever. I've ordered for self pickup. On message it was being informed that it will be ready in 15mins they took more than 35mins to make my order.

Kshama Deshpande 6 months ago

Bad experience
. Waiting for 35minutes for order. No one in the staff knew about the order number. They mentioned the pizza is burnt and they are preparing the other one.
I recommend no one to visit this domino's

Abhishek Chaugule 7 months ago

I have raised the below complaint for the cold pizza delivered, however there is an auto ail reply received nobody is bothered to contact or work on the complaints, that is the poor service given by the international brand. Neither they are calling me or giving me any number to contact.

Respected sir/madam,

This is in regards to the order number 395 ordered on 15thAugust 9:19 PM, the following are my complaints against Domino's.

The order received late after 30 mins of the company standards at around 10:04 pm.
As per the standards no Oregano or Chilli flakes and tissue papers provided
The pizza which was delivered was cold NOT HOT NOR WARM.
Tried calling the restaurant but it was continuously engaged.
More over when I raised compliant on the site received response as we will contact with in 24 hours that was more frustrating as you are holding the cold pizza in your hand and getting a response to wait for another 24 hours to speak to someone.
I was working on my laptop till 2 am in the night however the store is claiming they have called and didn't go through which I cannot believe as my phone has full network and I was awake till 2 am.
I went to the store but they were not welcoming.

Please raise a complaint and share the complaint number with me so that I can raise this to the required authority ahead.

I am attaching the receipt and the message when the delivery person's is out of delivery.

Thanks and regards,
Abhishek Chaugule